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SQA-QC-Checklists/qc-business-model-canvas.md

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Quality Criteria: Business Model Canvas

Metadata

Key Value
ID QC-BMC-001
CrossReference QC-BC-001, QC-SA-001, QC-BPMN-001, QC-KPI-001
DomainLanguages IT Professional English

Version History

Date Status Author Reviewer Change Commit
2026-10-01 Accepted Jens Tirsvad Nielsen S07 First public release (1.0.0) —

Purpose

A Business Model Canvas summarizes how the project creates, delivers, and captures value in a single view. Its quality determines whether the operating model is complete, internally consistent, and grounded in real stakeholder needs rather than assumptions.

Quality Criteria Checklist

Level: Mandatory criteria are the baseline every instance must meet; Optional criteria are advanced and may be deferred.

# Criterion Level ISO/IEC 25010 Characteristic(s) Notes
1 All 9 building blocks (Key Partners, Key Activities, Key Resources, Value Propositions, Customer Relationships, Channels, Customer Segments, Cost Structure, Revenue Streams) are populated, with no empty sections Mandatory Functional Suitability
2 Value proposition aligns with stakeholder needs documented in the Stakeholder Analysis Mandatory Usability
3 Assumptions underlying the canvas are explicit and testable Mandatory Reliability
4 Revenue streams and cost structure are internally consistent with each other Mandatory Functional Suitability
5 Customer segments and channels are consistent with stakeholder groups already identified Optional Compatibility
6 Canvas cross-references the Business Case objectives it operationalizes, rather than restating them Mandatory Maintainability
7 Canvas is reviewable as a single, concise overview (one-page) Optional Usability

Common Defects

  • Empty or placeholder building blocks left unfilled
  • Value proposition disconnected from stakeholders documented in the Stakeholder Analysis
  • Untestable or unstated assumptions
  • Revenue/cost figures inconsistent with the Cost-Benefit Assessment in the Business Case
  • Missing cross-reference to the Business Case or Stakeholder Analysis

Traceability Rule

  • Backward: Links to the Business Case checklist (QC-BC-001) for objectives and cost-benefit assessment, and the Stakeholder Analysis checklist (QC-SA-001) for customer segments and value-proposition alignment.
  • Forward: Feeds into the BPMN Process Model (QC-BPMN-001) and KPI Definitions (QC-KPI-001) checklists that operationalize the canvas.